Upon request, items are intercepted at the original destination Post Office and then redirected to a different domestic mailing address, back to the sender, or to a Post Office as Hold for Pickup (but not to a PO Box). USPS Package Intercept® is not a guaranteed service and certain conditions apply.
First, you will need to verify the item is eligible for an intercept using either the USPS Tracking® tool or the eligibility checker on USPS.com®. If the item has not been delivered or released for delivery, you can request USPS Package Intercept® service.
Second, whether you are the sender or recipient, you must have a USPS.com account with a credit or debit card stored in your profile to request Package Intercept. Register online and submit the Package Intercept request. (A credit or debit card is required for payment of the intercept and estimated postage fees.)
As long as the item has not been delivered or released for delivery (out on the carrier’s delivery route),
UPS Package Intercept® will prevent delivery to the addressee. Based on your request, the item is redirected either:
- Back to the sender;
- To a new domestic address; or
- To a Post Office™ as Hold for Pickup (but not to a PO Box)
All intercepted items, except those being returned to sender, are relabeled as new Priority Mail pieces. Once intercepted, they are redirected at the applicable Priority Mail postage rate. You pay all fees ONLY if an intercept was possible.
Note: You cannot edit or cancel your Package Intercept request.
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